Factory Authorized-Break/Fix Service

HiQ offers comprehensive hardware maintenance and warranty services designed to protect your multi-vendor environment during both in-warranty and post-warranty periods. HiQ is an authorized service provider for all major brands of IT product companies, including:
  • Acer Desktops, Laptops and Chromebooks
  • Apple Computers/IPads
  • Dell Enterprise Servers and Desktops
  • HP Desktop, Laptop, Printers and Imaging Products
  • HPE Servers
  • Lexmark Printers
  • Lenovo Servers, Desktops, Laptops and Chromebooks
  • Samsung Chromebooks
  • Xerox Printers and MFP
Whether you want to upgrade your service on in-warranty machines or extend your post-warranty maintenance coverage, we offer experienced technicians, an extensive parts network, and flexible service level options designed to meet your specific business needs. HiQ offers customized services to help you simplify maintenance management within your host- and network-centric multi-vendor hardware environment. Services options include:
  • Single price, single contract and single invoice for the scope of service
  • Consolidated performance tracking and reporting
  • Transition management services
  • Project management for integrated maintenance activities